If you have problems with any of the GFI Remote Management or any of the applications you can contact the helpdesk from the console.
Request Help
From the Help Menu you choose Request Help
Submit a Support Ticket
You can now submit a support ticket to GFI which contains all the information on the issue you have.
This was a very interesting read Kyle! I was actually doing research online on technology services group when I came across your blog. I'm happy I did because I was just discussing how to log a support ticket with a co worker. Thank you for sharing this with us!
ReplyDeleteYou are welcome Kate, find me on Linked In if you want to chat more on our industry.
Delete