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Wednesday, 22 August 2012

GFI Remote Management - Cannot install Managed Anti Virus application

When trying to deploy Managed Anti Virus to a computer that had Symantec Anti Virus installed you may find that the application will not install because a component of Symantec is still left in the registry although tthe application is uninstalled.

Registry Keys


The keys that need to be removed are the SharedDefs key in the registry in the HKLM\SOFTWARE\SYMANTEC location.

Install Ready


Once this is complete you can then rerun the 24/7 checks and you will see that the Managed Anti Virus application will now install.

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