Search This Blog

Wednesday, 22 August 2012

GFI Remote Management - Cannot install Managed Anti Virus application

When trying to deploy Managed Anti Virus to a computer that had Symantec Anti Virus installed you may find that the application will not install because a component of Symantec is still left in the registry although tthe application is uninstalled.

Registry Keys

media_1345641963778.png

The keys that need to be removed are the SharedDefs key in the registry in the HKLM\SOFTWARE\SYMANTEC location.

Install Ready

media_1345642096119.png

Once this is complete you can then rerun the 24/7 checks and you will see that the Managed Anti Virus application will now install.

No comments:

Post a Comment