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Wednesday, 6 June 2012

GFI Mail Archiver does not display the Configuration Tab for an Administrator

If you open the Mail Archiver Console you do not have access to the configuration tab even though you are an administrator. This is caused by the Windows UAC feature. UAC stops the features of the Configuration tab from loading and being available. This isue is outlined in the GFI KB article - http://kbase.gfi.com/showarticle.asp?id=KBID003893

Run Mail Archiver

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Applications Launch

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No Configuration Tab

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The Configuration tab is not displayed.

Run Internet Explorer as Administrator

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Run Internet Explorer as an administrator

Agree to UAC

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You can now agree to the UAC to elevate privileges in advance.

Browse to the Mail Archiver Location

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Enter the address http://localhost/mailarchiver

Configuration Tab is available

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The conifguration tab is now available.

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