The customer knew the account worked and the DSN settings on another computer so we were confident it was not those that were at fault.
Well the problem turns out to be Windows 7 x64 and the ODBC applet that is in Administrative Tools. This is the x64 version and we need the 32bit version for Office to make the link as Office is 32bit.
So we go to this location
c:\windows\sysWow64\odbcad32.exeIf you run this you get the 32bit version of the ODBC applet and its exactly the same, enter your details and hey presto the link works and Access pulls down the data!
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