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Thursday, 28 October 2010

Sage SBD SoftwareInstallation.UI.EXE 100% CPU

We had a Terminal server running Sage Line 50 2009 that was showing 100% CPU on a regular interval, task manager showed that the process Sage.SoftwareInstallation.UI.exe was taking the CPU time.

This process is part of the auto update to Sage Line 50 and should not be ran by a standard user, but this Sage application will do so as it is no strictly Terminal Server aware.

The way to stop this process running is to rename the EXE files and the associated DLLS that are stored in
C:\Program Files\Common Files\SageSBD

Sage.SDB.Platform.Installation.SoftwareUpdates.dll
Sage.SDB.Platform.Installation.SoftwareUpdates.Common.dll
Sage.SDB.Platform.Installation.SoftwareUpdates.Model.dll

Thanks for http://www.bleedyellow.com/blogs/YellowNotes/?lang=en for the information!

1 comment:

  1. Many thanks. I got the same problem with one of our client server. I will do the same and see if it can be sorted

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